Privacy Policy

Last Updated: December 19, 2024

Introduction
Welcome to Parwaz. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://myparwaz.com) and our services.

Information We Collect
We may collect the following types of information:

Personal Information

Name and contact information (email address, phone number, physical address)
Payment information
Purchase history and preferences
Communication history with our customer service
Account credentials (if you create an account)

Payment Information
When processing payments through our supported payment methods (JazzCash and ATM card), we collect:

Card information (for ATM card payments)
JazzCash account details (for JazzCash payments)
Transaction IDs
Payment timestamps
Billing address

Note: All payment processing is handled securely through our payment partners' encrypted systems. We do not store complete credit card numbers or sensitive payment details on our servers.

Automatically Collected Information

Device information (browser type, IP address, device type)
Usage data (pages visited, time spent on site, clicks)
Cookies and similar tracking technologies

How We Use Your Information
We use your information for the following purposes:

Processing and fulfilling your orders
Providing customer support
Sending order confirmations and updates
Improving our website and services
Personalizing your shopping experience
Sending marketing communications (with your consent)
Preventing fraud and maintaining security
Complying with legal obligations

Payment Processing and Security
1. JazzCash Payments

JazzCash transactions are processed through JazzCash's secure payment gateway
We receive transaction confirmation and necessary order details
JazzCash's privacy policy and security measures apply to payment processing

2. ATM Card Payments
- Card transactions are processed using industry-standard encryption
- We adhere to PCI DSS (Payment Card Industry Data Security Standard) requirements
- Only authorized payment processors handle and store card details

3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service providers who assist in our operations
Payment processors (JazzCash and banking partners) for transaction processing
Legal authorities when required by law
Successor entities in case of business transfer

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights
You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable

Cookies
We use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may affect some website functionality.

Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

Contact Us
If you have questions about this Privacy Policy, please contact us at:

Email: info@myparwaz.com
Website: https://myparwaz.com

Consent
By using our website and services, you consent to this Privacy Policy and our collection, use, and disclosure practices described herein.